What can you expect when you order made to measure soft furnishings from us?

We like to be completely transparent about our process and are on hand at each step to make sure you are over the moon with the finished item!

1. After your initial enquiry, the first step is to arrange a free consultation at your home.

This is where we discuss the project requirements in more detail, including your thoughts on style and colours and, importantly, what you want the end result to achieve. We have a look at the space and take detailed measurements, giving advice on what will work best and how to tie in the fabrics with the rest of the room and the style of the property. As we offer such a personal service, you can make the most of our experience to talk through your ideas or get some inspiration from us if you’re not sure where to start!

2. Following this meeting, we provide you with our initial quote.

We break this down to make it as clear as possible what this covers and set out the timescale for the project, with information on each stage of the process. We also send fabric samples at this point, based on our discussions at the first meeting.

3. As we offer such a comprehensive selection of beautiful fabrics for you to choose from, you are able to arrange a viewing of these if you would like to see the complete range.

You may have some ideas in mind but we can also talk to you about what will work best to fit your requirements to help you narrow this down.

4. It is now time to install the tracks or poles, if these are needed.

We work with a trusted team, who have the specialist experience to make sure this is done correctly. There can sometimes be a slight alteration in the measurements once all the fittings are in place, so we always re-measure at this stage. Our attention to detail is an important part of our service to you, making sure that everything is just right.

5. Our team of skilled seamstresses get to work…

Once the fabric has been delivered, we unroll this to inspect it thoroughly for any damage or marks. Whether you have ordered handmade curtains, blinds or cushions, we work to the highest standards. Each item is carefully hand-stitched and checked at various points to ensure the quality. 

6. Your item is then ready to go to its new home! 

Once your order is ready, we arrange for an appointment to fit your curtains or blinds. We like to do this personally to ensure these bespoke items are hung correctly and look their best, including dressing the curtains to make sure that they are draped properly to show their lovely shape. This is the moment when everything comes together and it is always wonderful to see the finished item in place! If you would like to create beautiful curtains, blinds or cushions for your home, please contact us to get a quote and arrange your free consultation.